Shipping Guide

How to ship and receive surfboards safely

Sellers choose whether to offer shipping on each listing. For surfboards you can offer local pickup, shipping, or both—if you ship, you set a flat shipping price at listing time. Use this guide whether you are sending or receiving a board.

For sellers: offering shipping

When you create a listing, you can enable “Shipping available” and set a shipping price or “Buyer pays shipping.”

Pack items securely (bubble wrap, cardboard, sturdy box) to avoid damage in transit.
Use a trackable service (USPS, FedEx, UPS) and share the tracking number with the buyer in Messages—or use integrated label printing from your sale when ShipEngine is configured.
Ship within the timeframe you agreed with the buyer (e.g. 1–3 business days).

For buyers: receiving shipped items

If a listing says “Ships,” you can buy and have it shipped. The seller will send tracking once shipped.

Confirm your shipping address with the seller in Messages before they ship.
Inspect the package when it arrives. If something is damaged or not as described, message the seller right away and, if you used Reswell Bucks, you may be eligible for help from our team.

Local pickup (surfboards and in-person sales)

Many listings, especially surfboards, are local pickup only. Meet in a safe, public place and inspect the item before paying. See our Safety Tips for meeting in person.

Who pays for shipping?

The listing will show whether shipping is free, a flat rate, or “Buyer pays shipping.” Agree on the final cost and method in Messages before the seller ships.